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FAQ

Frequently asked questions

Why can't travel be free ? 

Travel generates real costs: energy, vehicle wear and tear, intervention time and agent availability.


Cleaning fees are determined based on the size of the accommodation, the number of rooms, the number of beds, as well as the number of bathrooms and toilets.

Travelers receive an SMS containing a secure and ephemeral link giving them access to a personalized digital guide, available throughout their stay.

They will find there, in particular :
  • Independent access to housing (codes, instructions, explanatory videos)
  • A detailed description of the accommodation and instructions for each piece of equipment
  • Wi-Fi, our contact details and useful information
  • The departure instructions, simple and illustrated, should be consulted the day before.
Each step is accompanied by images and videos.

Make an appointment !


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Contact us

If you have any questions or need assistance, please do not hesitate to contact us using the contact details provided.

We are here to help you and will respond as quickly as possible.

E-mail

       contact@conciergerie-privee-cevennes.fr

 Phone 

       +33 (0)6 77 92 56 32